Shipping Policy

Shipping Policy

This Shipping Policy outlines how Summit Offroad processes and delivers orders within New Zealand.

Shipping Locations

We currently ship within New Zealand only.
At this time, we do not offer international shipping.

Order Processing

Orders are typically processed within 1–3 business days once payment has been received, unless otherwise stated on the product page.

For some items, including snorkels and larger components, there may be a 3–5 business day handling time prior to dispatch. Any delays will be communicated where possible.

Shipping Methods

We use reputable courier and freight providers to deliver orders safely and efficiently. Shipping method and carrier are selected based on order size, weight and destination.

Tracking details will be provided once your order has been dispatched where available.

Shipping Costs

Shipping costs are calculated at checkout or quoted separately for larger or heavier items.

For oversized or bulky products (such as snorkels, lift kits or suspension components), freight charges may vary depending on location. If additional freight charges apply, we will contact you prior to dispatch.

Delivery Timeframes

Estimated delivery times within New Zealand are as follows:

  • Urban addresses: 1–3 business days

  • Rural addresses: 2–5 business days

Delivery timeframes are estimates only and may vary due to courier delays, weather conditions or peak periods.

Local Pickup

Local pickup may be available by arrangement for customers based in or near Christchurch. Please contact us prior to ordering to confirm availability and pickup details.

Installation Orders

For products being supplied and installed by Summit Offroad, shipping does not apply. Installation bookings and timeframes will be confirmed directly with the customer.

Incorrect or Incomplete Addresses

Customers are responsible for providing accurate shipping information. Summit Offroad is not responsible for delays or non-delivery resulting from incorrect or incomplete addresses.

Damaged or Missing Items

If your order arrives damaged or incomplete, please contact us within 48 hours of delivery with photos where applicable so we can assist.

Contact Us

If you have any questions about shipping or delivery, please contact:

Summit Offroad
Email: mitch@summittoffroad.co.nz
Website: www.summitoffroad.co.nz